Title: Barista

Location: Time Out Market, New York

Reporting to: Market Management


About the role

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.
Our Market Bar-backs provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

Responsibilities

-Provide a unique coffee and food-forward experience for every customer, including keeping up with production demand throughout the day.
-Serve as a coffee and food expert, providing exceptional knowledge of food and beverage products and the ingredients used in those products.
-Demonstrate impeccable composure and the ability to thrive in ambiguous situations. -Maintain a calm demeanor during periods of high volume or unusual events.
-Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
-Follow health, safety, and sanitation guidelines and standards.
-Contribute to a positive team environment.
-Maintain regular and consistent attendance and punctuality.
-Adhere to all company cash handling policies including handling cash and credit card transactions, providing accurate change, and issuing receipts.
-Appear in uniform for all shifts at scheduled time
-Keep the bar top clean and free of dirty glasses, trash, etc. throughout the shift.
-Keep your work station clean and organized.
-Inform management of any complaint, comments or incident
-Behave and communicate in a friendly and professional manner with all guests
-Provide information to guests regarding our venue, menus and pricing
-Adhere to all company standard operating procedures. Maintain all company service
sequence standards
-Maintain line of sight/atmosphere control by circulating through your work area throughout shift
-Comply with all safety and health department procedures as well as Company and/or
departmental policies/procedures and all state and federal liquor laws.

Skills & Experience

-Create and maintain a sense of urgency
-Ability to communicate effectively and assertively in the English language
-Ability to maintain a high level of confidentiality
-Ability to demonstrate a positive attitude always
-Ability to keep an open and objective view
-Ability to listen empathetically and be respectful always
-Ability to maintain composure and stay focused
-Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

What we look for in a candidate:

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want
To…

● Be commercially astute
● Want to dive headfirst into great service and hospitality company
● Have excellent communication and relationship building skills
● Have a high sense of ownership, urgency and drive
● Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.


About Time Out Group plc

Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience.

About Time Out Group
Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in ten cities including Lisbon, New York and Dubai, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK).

About Time Out Market
Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in eleven cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Market is part of Time Out Group PLC (AIM: TMO), a brand that inspires and enables people to experience the best of the city through Time Out Media and Time Out Market. Time Out launched in London in 1968 to help people discover the exciting new urban cultures that had started up all over the city – today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to do, see and eat across 333 cities in 59 countries, and across a unique multi-platform model spanning both digital and physical channels.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.