The Ad Operations Specialist is responsible for the delivery of all digital advertising campaigns across its routes to inventory. We require a knowledgeable and experienced individual who can handle various aspects of Ad Operations, including managed service from direct display and PMP setups, troubleshooting and trafficking to delivery and optimization.
The Ad Operations Specialist plays a significant role in ensuring we can meet the expectations of our digital customers and help the sales team maximise existing revenue opportunities.
Deliver exceptional campaign performance, ensuring accurate setup and surpassing client expectations from end to end
Provide advice, support and consultancy to the sales team and their clients (advertisers/agencies) regarding campaign delivery only
Reporting and Analysing, as well as thorough end-of-campaign reporting depicting valuable insight
Campaign set up across Direct, Native, Programmatic (PMP & PG), LMS
Inventory forecast for upcoming bookings and campaigns as well as keeping track of reserved inventory
Flagging to wider management the availability, sell-through and what is opportunistic for the upcoming month.
Ensuring that SLA’s are met and assets are delivered on time ensuring campaigns are live on time
Troubleshoot campaigns where necessary and quickly identify any red flags. Liaise with Sales, PM’s and leadership to ensure all stakeholders are aware of the campaign status and any potential issues, to be flagged on the Campaign Tracker
Generating previews of campaigns/ads in situ which will be sent for client approval
Spotting creative issues which need to be sent back to the client for optimisations well within the SLA
Time Out Audiences - Responsible for building our Permutive Cohorts as well as delivering Permutive audience insights for end-of-campaign analysis
Delivering metrics and measurement requirements from agencies and clients - IIAS / MOAT (Viewability and brand safety)
Provide up-to-date benchmarking across Time Out ad products, are they in line with industry standards
Actively monitor Time Out’s OMP activity and provide Account Managers with insight in order for them to convert this data into PMP’s and PG deals
This candidate must be proficient in GAM and with setting up deals in SSP’s UI’s for example Magnite.
You will have hands-on experience of brand safety/ ad verification tools, such as implementation, reporting and optimisation
Understand and work towards campaign KPIs, goals and objectives outlined by the clients
Campaign execution, optimization, and analysis, with a great eye for detail
Maintain knowledge of metrics, measurement ad tools
Work closely with internal stakeholders across multiple Time Out markets to implement and support key strategic initiatives for example help with Time Out’s video integration and optimisation for programmatic demand
About our culture
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
About Time Out Group plc
Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.
It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.
Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.
Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.
Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.
The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.
Perk Box, giving you access to over 4000 perks and discounts 🎁
Workplace & culture
It’s your talent that makes us what we are and we want you to be the best you can be. Our aim is to make sure our workforce reflects the diversity of our audience we serve, which is why we promise to treat you with fairness and respect, whatever your age, disability status, gender, gender reassignment, race, religion or belief, sexual orientation, marriage/civil partnership status, pregnancy or maternity status and family circumstances.
We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all.
We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
Commercial·Time Out New York·
Ad Operations Specialist
Loading application form
Already working at Time Out Group Plc?
Let’s recruit together and find your next colleague.