Account Manager - Time Out Australia

Location: Sydney
Department: Commercial

The Account Manager is responsible for seeking out and developing new and existing business across the digital, social, and experiential spaces.This role depends upon excellent interpersonal communication skills, creative thinking, entrepreneurial mindset, strong project management skills and sector knowledge - all of which Time Out expects will develop and improve, with time in the role.

The primary task of the AM is to prospect for new business and drive the full sales cycle. The Account Manager will receive a sector patch and will be tasked with monthly and quarterly sales targets.

Responsibilities:

• Provide exceptional client service to all of TimeOut’s current and prospective
  clients.
• Prospect commercial leads by utilising online and offline sources to cultivate
  new business
• Continuously develop and maintain a pipeline of business from both agency and
  direct clients.
• Make a high volume of daily outbound calls and emails
• Develop strong networks within the agency environments in order to
  secure briefs
• Produce proactive business collateral to support your business
  development
• Drive the full sales cycle – i.e. attain new business through a variety of means
  including prospecting; pitching for new work; negotiating to optimise deals for
  Time Out; executing and closing deals to a high standard; client relationship
  development; long-term client retention.
• Consistently aim to close new deals with the ambition to exceed monthly sales
  targets.
• Work autonomously with sales support including the Ad Ops, Client Service and Editorial departments
• Support and manage the junior Account Managers, Account Executive and Co ordinators where appropriate
• Delegate Ad Ops to compile accurate post campaign reports
• Consistently remain up to date with industry news and movement

Experience:

• Minimum 3 years experience as an Account Manager in publishing
• Minimum 3 years media sales experience in publishing
• This position is open to all Australian residents with work rights

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.


About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.