Sales Account Manager - Time Out Hong Kong

Location: Hong Kong
Department: Media Sales
Reporting to: Sales Director

Role overview

This is a key advertising sales role within the Time Out Hong Kong sales team, requiring a creative, high-energy and client-facing individual who can drive and monetise both agency and direct client relationships with local partners.

The role requires you to increase digital, print advertising, event sponsorships and branded content sales via proactive outbound calls, maintaining relationships with agencies, customised and creative solutions in response to agency briefs, and ensuring each client enjoys satisfaction in all aspects of their experience with Time Out.

This role bears ultimate responsibility for growing revenue in his/her allocated sectors, client satisfaction and will maintain an active, overseeing presence throughout the planning and execution of any creative solution. Servicing our external customers is an essential part of this role and therefore
someone with excellent interpersonal skills is required.

Responsibilities:

• Responding to advertising briefs on time and on brief
• Demonstrate consistently high external call rates; meet with your clients and agencies every week
• Ongoing relationship management and new business development opportunities
• Drive strategic discussion with internal and external stakeholder
• Achieve both monthly and quarterly sales targets
• Be seen as the sales representative in the Hong Kong market externally and internally with support from Senior Management.

Requirements:

• 2-5 years experience in media sales or sales related roles
• Proven existing relationships within the advertising and media landscape, both agency and direct, at a top media organisation
• Proven track record in stakeholder management at multiple levels
• A passion for the media industry and willingness to represent the Time Out brand at networking events
• Demonstrated success in managing complex deals
• Excellent presentation and communication skills
• Appreciation and ability to articulate how integrated marketing solutions deliver solid solutions of clients marketing and communications needs
• A solid understanding of how digital technology works and the ability to explain in ordinary and technical terms as appropriate
• An ability to passionately champion integrated marketing solutions, and articulate to clients how such projects can deliver on their needs
  
  Personal attributes

• Superior creativity and high problem-solving abilities when responding to agency briefs
• Excellent networking skills
• Not averse to contacting agencies, potential new clients (cold-calling) or previous clients
• Ability to set and manage sales priorities
• Ability to negotiate at high levels and pressured environments
• Ability to close a high number of sales with direct clients
• Excellent interpersonal and diplomacy skills
• Ability to articulate creative media ideas to content, product and sales audiences
• Clear desire to hit targets and to deliver rapid growth.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 

Be commercially astute

Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence

Think globally

Have excellent communication and relationship building skills

Have a high sense of ownership, urgency and drive

Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.


About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.