Location: Time Out Market, Cape Town
Reporting to: General Manager

Role Overview
The Maintenance Manager will be responsible primarily for general maintenance and repairs in the Market front of house, back of house and Vendor Kitchens and Kiosks. Preparing and executing preventative maintenance schedules. Contracting with suppliers and vendors to perform necessary tasks to ensure the daily operation and safety of the market and our guests. Performing repairs on all MEP and public appearance areas.

Key Responsibilities

• Responsible for engineering and maintenance operations of the Market, planning and undertaking scheduled maintenance
• Responds to engineering and maintenance concerns.
• Performs and/or monitors maintenance and preventative maintenance projects.
• Responds to all building related safety concerns and breakdowns.
• Supports Market (CMMS) computerize maintenance management system and executes daily, weekly, and monthly checklists.
• Supervises all additional and temporary maintenance associates.
• Assists Market Management in specifying proper supplies and equipment to stock to ensure daily operations of the market.
• Maintain the Market front of house and back of the areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, and tiling to ensure an attractive and well-maintained Market.
• Possess a basic knowledgeable hand/power tool operation.
• Partners with Market Operations Management to ensure compliance with health and safety legislation.
• Managing stocks and supplies of equipment.
• Ability to make minor cosmetic repairs
• Calling service providers for equipment warranty repair
• Understanding of equipment functionality and ability to troubleshoot any issues
• Knowledge of grease interceptors maintenance and filtering
• Preparing preventive maintenance checklists and daily venue walkthrough
• Knowledge of fryer oil cleaning, removal, and transport
• Ensure all requests for maintenance are carried out within the acceptable time frame

Skills and Experience 

• A strong background of electrical, plumbing, HVAC, and carpentry concepts.
• At least 2 years of experience in a similar capacity.
• Experience in and a general understanding of miscellaneous M&R processes including, painting, drywall etc.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Must be available to respond to emergencies when not physically at site.
  
• Ability to satisfactorily communicate in English, management, co-workers, and
• vendors.
• Ability to work a variety of varying schedules including nights and weekends
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to satisfactorily communicate in English (speak, read, write) with co-workers and management to their understanding.
• Ability to accurately compute and manipulate mathematical calculations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to effectively deal with internal and external some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to work well under pressure and handle multiple tasks at once.
• Punctuality and regular and reliable attendance.
• Must possess a high level of honesty and integrity.

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in four major cities in 2019 in New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021