Account Manager - Time Out Australia 

Location: Sydney
Department: Commercial 

The Account Manager is responsible for seeking out and developing new and existing business across the digital, social, and experiential spaces.This role depends upon excellent interpersonal communication skills, creative thinking, entrepreneurial mindset, strong project management skills and sector knowledge - all of which Time Out expects will develop and improve, with time in the role.

The primary task of the AM is to prospect for new business and drive the full sales cycle. The Account Manager will receive a sector patch and will be tasked with monthly and quarterly sales targets.

Responsibilities:

• Provide exceptional client service to all of TimeOut’s current and prospective
  clients.
• Prospect commercial leads by utilising online and offline sources to cultivate
  new business
• Continuously develop and maintain a pipeline of business from both agency and
  direct clients. 
• Make a high volume of daily outbound calls and emails
• Develop strong networks within the agency environments in order to
  secure briefs
• Produce proactive business collateral to support your business
  development
• Drive the full sales cycle – i.e. attain new business through a variety of means
  including prospecting; pitching for new work; negotiating to optimise deals for
  Time Out; executing and closing deals to a high standard; client relationship
  development; long-term client retention.
• Consistently aim to close new deals with the ambition to exceed monthly sales
  targets.
• Work autonomously with sales support including the Ad Ops, Client Service and Editorial departments
• Support and manage the junior Account Managers, Account Executive and Co ordinators where appropriate
• Delegate Ad Ops to compile accurate post campaign reports
• Consistently remain up to date with industry news and movement

Experience:

• Minimum 3 years experience as an Account Manager in publishing or agency
• Minimum 3 years media sales experience in publishing or agency

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021